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Services Marketing: Integrating Customer Focus across the Firm

Zeithaml, V. A. et.al

Services Marketing: Integrating Customer Focus across the Firm - 4 - New Delhi Tata McGrawhill, 2010 - xxix + 743

Donated by Prof. Sheetal Bura

ISBN: 9780070660076

Dewey Class. No.: 658.8 / ZEI

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Services Marketing: Integrating Customer Focus across the Firm