| 000 | 00390nam a22001457a 4500 | ||
|---|---|---|---|
| 020 | _a9780070660076 | ||
| 082 |
_a658.8 _bZEI |
||
| 100 | _aZeithaml, V. A. et.al | ||
| 245 | _aServices Marketing: Integrating Customer Focus across the Firm | ||
| 250 | _a4 | ||
| 260 |
_aNew Delhi _bTata McGrawhill, _c2010 |
||
| 300 | _axxix + 743 | ||
| 500 | _aDonated by Prof. Sheetal Bura | ||
| 942 | _cDONATED | ||
| 999 |
_c667 _d667 |
||