000 00282nam a2200121Ia 4500
008 250909s9999||||xx |||||||||||||| ||und||
035 _a7215
082 _a659
100 _aKrishna Aradhana
245 0 _aCustomer Sense
260 _aNew York
_bPalgrave McMillan
_c2013
942 _cBK
999 _c25381
_d25381