00316nam a22001217a 4500020001500000082001500015100002300030245005800053250000800111260003300119300000800152500003400160  a8131714152  a658.8bKAN  aKandampully, J. A.  aServices Management: The New  Paradigm in Hospitality  aLPE  aDelhibPearson India, c2007  a394  aDonated by Prof. Sheetal Bura